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At Genutive, we believe Artificial Intelligence (AI) should enhance human capability, improve productivity and simplify complex processes while remaining transparent, secure and responsibly governed.
This Responsible AI Policy explains how Genutive develops, integrates and uses AI technologies across the Genutive Platform.
By using AI-enabled features within the Platform, you acknowledge that you have read and understood this Responsible AI Policy.
Genutive is an AI-enabled Workforce, Education & Migration Platform designed to connect individuals, employers, education providers, skills assessment organisations, licensed migration professionals and other trusted industry partners through one connected ecosystem.
Artificial Intelligence is integrated into the Platform to assist users, improve operational efficiency and streamline digital workflows.
AI is intended to support people—not replace human expertise, professional judgement or regulatory decision-making.
Genutive is committed to responsible AI through the following principles.
AI is designed to assist users, professionals and partner organisations by improving efficiency while keeping humans responsible for important decisions.
Where reasonably practicable, users will be informed when AI technologies are being used to generate recommendations, summaries or other AI-assisted outputs.
AI features are developed and operated in accordance with our Privacy Policy.
Personal information is handled using appropriate security and privacy safeguards.
AI capabilities are deployed using secure infrastructure and appropriate technical controls to protect platform data and user information.
We aim to minimise unintended bias and continuously improve AI systems through monitoring, testing and user feedback.
Genutive remains responsible for the responsible operation of AI capabilities within the Platform.
Where appropriate, important decisions remain subject to human oversight.
Artificial Intelligence may be used throughout the Platform to improve user experience and operational efficiency.
Examples include:
Additional AI capabilities may be introduced as the Platform evolves.
AI is designed to support—not replace—qualified professionals.
Human review remains appropriate for important activities including:
Users should independently review AI-generated information before acting upon it.
Although Genutive strives to provide reliable AI capabilities, Artificial Intelligence has limitations.
AI-generated information may:
AI-generated information available through the Genutive Platform does not constitute:
Users should obtain advice directly from appropriately qualified professionals where required.
Use of AI features does not guarantee:
Final decisions are made by authorised organisations and government authorities, not by Artificial Intelligence.
When using AI features, users agree to:
Users remain responsible for decisions they make using AI-generated information.
Users must not use AI features to:
Genutive reserves the right to suspend or restrict access where AI capabilities are misused.
Genutive may utilise internally developed AI capabilities together with trusted third-party AI technologies to deliver Platform functionality.
These technologies may evolve over time as AI capabilities improve.
Where third-party AI providers are used, Genutive takes reasonable steps to select reputable providers that support appropriate privacy and security practices.
AI features may process information including:
User prompts.
Platform-generated metadata.
Processing of personal information remains subject to the Genutive Privacy Policy.
Artificial Intelligence is continuously improving.
Genutive may:
Genutive is committed to maintaining responsible governance of AI technologies through:
User feedback.
Ongoing evaluation.
Compliance with applicable laws.
Responsible AI remains an ongoing commitment as technology and regulatory frameworks continue to evolve.
This Responsible AI Policy should be read together with:
Together, these documents describe how the Genutive Platform operates and how AI technologies are responsibly integrated into our services.
Genutive may update this Responsible AI Policy from time to time to reflect:
Continued use of AI-enabled features following publication of updates constitutes acceptance of the revised Policy.
If you have any questions regarding this Responsible AI Policy or the use of Artificial Intelligence within the Genutive Platform, please contact Genutive using the contact details published on our website.